Legal
Legal
Last updated: January 2026
At Funcovemygrov, we treat the privacy of our guests with the same discretion as the curated luxury experiences we offer. This Privacy Policy explains how we collect, use, store, share and protect your personal information when you visit Funcovemygrov.com, submit inquiries through our concierge service or engage with our partner hotels in Norway.
By accessing or using this website, you acknowledge that you have read, understood and consent to the practices described herein. If you do not agree with any part of this policy, we kindly ask that you discontinue use of the website.
We collect personal information you voluntarily provide via our inquiry forms — including your full name, email address, telephone number, resort or experience preferences, travel dates, accompanying guest details, dietary considerations and any additional notes you choose to share with our concierge team to deliver tailored services.
We may also automatically collect technical information when you visit our website, including IP address, browser type and version, operating system, referring URLs, pages visited, time spent on each page, device identifiers and approximate geographic location. This data helps us maintain site security and improve performance.
If you communicate with us by email, telephone or through partner channels, we may retain records of those communications for quality, training, legal and concierge follow-up purposes.
Your information is used to respond to inquiries, coordinate luxury bookings with partner properties, customise itineraries, communicate availability and pricing, send confirmations and pre-arrival information, deliver post-stay follow-up, and continuously refine our editorial and concierge offering.
With your consent, we may also use your contact details to send curated newsletters, seasonal offers, exclusive package announcements and editorial features. You may opt out of marketing communications at any time via the unsubscribe link in our emails or by contacting our team directly.
We may use aggregated, anonymised data for analytical and research purposes — such data does not identify any individual user.
For visitors in the European Economic Area, the United Kingdom and Switzerland, we process your data under the following legal bases: (a) your explicit consent; (b) the necessity of performing a contract or pre-contractual concierge service you requested; (c) compliance with legal obligations; and (d) our legitimate interests in operating, securing and improving our hospitality curation services.
We share your inquiry details only with the specific partner hotel(s), spa providers, transfer companies or excursion partners required to fulfil your request. Each partner is bound by their own privacy obligations and the terms of our curation arrangements.
We may also share data with trusted service providers who support our operations — including secure email hosting, analytics, CRM and booking platforms — under strict confidentiality. We may disclose information when required by law, court order or to protect rights, property or safety.
We do not sell, rent or trade your personal data to third parties for marketing purposes.
As our partner hotels are located in Norway and some service providers operate internationally, your personal information may be transferred to and stored in countries outside your jurisdiction. We ensure such transfers comply with applicable data protection laws and employ appropriate safeguards (such as standard contractual clauses) where required.
Our website uses cookies and similar technologies to enhance browsing, remember preferences and analyse traffic. For full details, please consult our Cookies Policy. You may manage cookies through your browser settings at any time.
We employ industry-standard technical and organisational safeguards — including encrypted connections (TLS/SSL), access controls, secure data storage and regular security reviews — to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Under applicable laws (including the EU GDPR, UK GDPR and Norwegian Personal Data Act), you have the right to:
• Access the personal data we hold about you;
• Request correction of inaccurate or incomplete data;
• Request deletion of your data ("right to be forgotten");
• Restrict or object to specific processing activities;
• Request data portability in a structured, machine-readable format;
• Withdraw consent at any time where consent is the basis for processing;
• Lodge a complaint with your local data protection authority (in Norway: Datatilsynet).
To exercise any of these rights, please contact us via our contact page. We respond to verified requests within 30 days.
We retain personal data only as long as necessary for the purposes stated in this policy, or as required by applicable law (such as tax, accounting or regulatory record-keeping). Inquiry data is typically retained for up to 36 months after the final concierge interaction, unless you request earlier deletion.
Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from children. If we become aware that a minor has provided us with personal data, we will promptly delete it.
Our website may contain links to third-party sites — including partner hotels, mapping services and social platforms — each with their own privacy practices. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or for other operational reasons. The latest version will always be posted on this page with an updated "Last updated" date. Significant changes will be communicated via email or a prominent notice on our website where appropriate.
For any privacy-related inquiries, requests or concerns, please visit our contact page or write to our Data Protection team. We are committed to responding promptly and resolving any concerns with the discretion that defines our service.